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As a Customer Service Advisor, you will be the first point of contact for customers via phone, email and internal systems. You’ll handle enquiries, track deliveries, and provide accurate product and service information while promoting the brand and identifying opportunities to upgrade or cross-sell. You’ll be expected to resolve queries quickly with a focus on first-time resolution, manage objections professionally, and maintain strong customer confidence throughout every interaction Must of lived in the UK for the last 5 years , Must have at 6 months experience call centre environment